Products
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CUSTOMER SERVICE Course #1: What is Service?
CourseCourse #1 asks and answers the foundational question, What is Service? This course provides a powerful framework for understanding the nature of service and its function in any business or organization.
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CUSTOMER SERVICE Course #2: Certification of Expertise in Customer Service Skills
CourseHow do you consistently exceed customer expectations? That is the focus of this Certification course. Upon successful completion of this course each learner will receive a certificate validating their expertise in customer service skills.
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CUSTOMER SERVICE Course #3: Certification of Expert Customer Care
CourseCourse #3 outlines how to turn complaints into compliments through Game Face’s powerfully effective LEAAD Rule for Service™. Upon successful completion of the course each service professional will receive a certificate validating their expertise.
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Sales Call Refreshers - #1. Prospecting
CourseBefore you send that email, place that phone call, or post on social media…
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Sales Call Refreshers - #2. Assessing
CourseBefore you pepper them with questions, strategically plan what questions to ask and how.
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Sales Call Refreshers - #3. Presenting
CourseBefore you “pitch” that presentation, review what to prepare and how to deliver.